Dianne Duffy brings 30+ years of experience in the financial services industry, working for both boutique broker-dealers and major banks with a focus on improving operations management and enhancing client experiences.
Dianne joined Morgan Stanley Canada Limited (MSCL) in 2015 to head up the Institutional Operations division. As a change leader (LEAN), she is extremely experienced at defining client or department critical business requirements. In 2019, Dianne took on the responsibility of standing up a Wealth Management Operation division for the Canadian entity—Morgan Stanley Wealth Management Canada.
Dianne is responsible for operational functions for both Morgan Stanley Canada IIROC regulated dealers: MSWC and MSCL. These operational responsibilities include the design and implementation of all operational processes, policies and procedures, along with leading an evolving and experienced Canadian Operations Team, which supports driving an optimal and best-in-class client service experience.
Dianne takes pride in giving back to her community every year during Morgan Stanley’s Global Volunteer Month. In her free time, Dianne enjoys playing tennis and sailing.